Orders, Shipping & Returns
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How can I track my order? We will send your tracking number once your order ships. If you do not receive the tracking code and order receipt within 5 days of placing your order, please contact us. Shipping Rates & Timeline We offer 4 shipping options (subject to location): We offer diffe...
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We accept payment by Visa, MasterCard, American Express, JCB, Discover, and Diners Club and Paypal. COD orders or debit cards are not accepted. We do not accept credit card numbers delivered by email. You should never send credit card numbers by email, as this is not secure. The billing address...
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Products are always shown on our website whether they are in stock or not. Please note that availability for customers in different countries can differ. To see our latest stock availability, please choose your shipping country. And if you're a proform customer, log in using your customer account...
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Do you offer the option for gift cards?
We don't offer gift cards...yet! It is a feature we are hoping to have enabled for the upcoming season. We suggest a VISA gift card or perhaps sending your recipient the gift card amount through PayPal. -
Do I have to pay duties or taxes if I live in Canada?
Would you ever skip a pow day? The answer to both of these questions is "Nope!" We ship out of our Canadian warehouse located in Kamloops, BC - so none of our Canadian customers have to pay duties or international taxes on website purchases. -
Only residents in states we have established an Economic Nexus in. Please refer to South Dakota v. Wayfair, Inc. and your individual state requirements for Economic Nexus (may vary depending on the state).